Not only do I enjoy looking at other people's comments, I also enjoy contributing mine. Now I will admit, I get a particular kick when adding my comments to an article or video where the content is totally in opposition to my views. Is that bad? I'm not sure. I'm pro-Israel in the Gaza conflict (OK, OK, don't shoot me!!!) and I'm part of an organization that is pro-Palestine to the extreme, calling the conflict a genocide and using the term ethnic cleansing repeatedly. Now, before I got into this group, I had no idea they took this position. But now that I'm there, I've launched a vigorous defense of Israel whenever I see a particularly inflammatory comment. Today the President of the organization sent me an email saying, in capital letters, STOP! JUST STOP!
Should I listen to him? Should I resign from the organization? Is it wrong to stand in intellectual opposition to a group of people who strongly disagree with me? Does politeness require that I shut up and leave? I don't know.
Recently, I purchased a computer which posts MSN news as the first screen that appears when I open the computer. MSN has a lot of what I'd call clickbait titles to articles. Inevitably there are some extremist articles which I disagree with which I just itch to respond do. I'm like that. I'm sure you folks have seen this in the many blogs I've produced. I love to argue and I love to take controversial stands. That's just who I am. I was brought up that way by two educators who loved to debate the Vietnam War at the dinner table.
Recently, I tried to post a very well written (in my humble opinion) comment in response to an MSN article and Big Brother AI told me it violated community standards. I couldn't figure out why because in every way my comment was respectful, but no matter how I rephrased my comment to make it as inoffensive as possible, I was unable to post the comment. This has happened to me a few times before with MSN and it's very frustrating. I then went onto Mother Google and researched what is going on with the MSN comment sections and found all sorts of irate comments about how MSN's community standards have been misused in the opinion of the many people who complained about it.
I was equally annoyed as they were, and that led me to investigate further what is happening with comment sections affiliated with major print media, Broadcast News, and Social Media. What I found out is that there are tons of articles on this subject including a separate wikipedia page. As it turns out, comment sections have been disappearing since approximately 2013. CNN, The Washington Post, Popular Science, The Boston Globe, The Hartford Courant, NPR, IMDb all have eliminated their comment sections. Vice Media and MediaNews Group shut down their comment sections around 2016 and 2017, and a more recent shut down of the comment sections of newspapers owned by Gannett publishers took place in 2023.
Many people think this is a good development. As Heather Taylor of The Orion put it, "Overall, I believe that moving away from the comment section on news articles is a positive decision. In times of increasing polarization and distrust of media it is unfortunately a forum for harassment, often behind a shield of anonymity or physical distance." She continues on to say, "While I have long since learned to ignore my local paper's comment section, there was a time when I couldn't resist scrolling through it. I was often disgusted by the comments shared, as they were not beneficial to the general public and could quickly turn into ugly arguments marked by personal attacks." She continued on to talk about how comments were particularly used to harass women, people of color, and members of minority groups. What Ms. Taylor held up as compensation for eliminating the comment sections is that, "Without distracting comments underneath a news story, the focus will hopefully be shifted to the content of the story itself."
I certainly am aware that many news outlets have simply shifted their opportunity to comment on news articles to social media such as Facebook. This puts the onus on moderating the comment on those social media companies rather than the news outlets themselves. This must have saved them considerable money. On the other hand, without comment sections how can news outlets be held accountable for the contents of their material. At one point, The Hartford Courant, my local paper, had a Reader Representative you could speak to if something concerned you regarding accuracy, bias, or format, but that position has long gone with the dinosaur.
I know publishers were concerned that critical remarks regarding an article could reduce the credibility of that article, which made them even more eager to eliminate the comment section. On the other hand, perhaps the criticisms were legitimate and not just harassment. It's something to consider. Not all people reading and watching broadcast news are ill informed. Many are only too much informed! Only 25% of comments are defined as toxic, not all of them. From my experience, the remaining 75% consists of very thoughtful readers.
I do recall when I worked at The Atlantic Monthly once reading internal documents prepared by Senior editors stating that the audience will like whatever we give them. Could that also be meant to say believe whatever we tell them? What an attitude. I didn't like it then and I don't like it now. Getting rid of the comment section is just sad. When you cut that intimate bond between journalists and their audience, when you protect journalists from the rough and tumble of the thought marketplace, what you end up with are a privileged bunch of people (and with AI and the downfall of print media there are less and less) off in their ivory towers disconnected from the reasons why they do the writing job in the first place.
Meanwhile, on social media, places like Youtube the comment sections are alive and well, adding up to the thousands on many videos. It does make you think if they can do it why can't media and broadcast news manage to do it? Are they pussies? It seems to me that media content rises and falls based upon its truth, relevance, and the solidity of its material. If it doesn't achieve good results, then it should get off the field and be replaced by content that does. So what if some of the comment sections are deep down and dirty. If you believe what you have said, jump on in there and speak for what you believe in. That's what the free marketplace of ideas is all about.
Finally, just before I sign off, I want to say that there have been many thousands of comments posted on this website, the majority very respectful, thoughtful, and informative. In the light of what they could have been, given the research I've done for this blog, I want to thank all of you who have commented while keeping it real and respectful of your fellow readers.