As I postscript, I will say that in the last year when I've gone to Court there has been a distinct improvement in general friendliness and the willingness to be helpful. You know that thing where you ask if they have a stapler, and the clerks say "Go find one yourself!"--that has gone! I was actually quite touched in one situation where a marshall asked me whether I'd filed that paper that goes to the Court clerk to indicate I'm ready to go before the judge. And when I hesitated he told me how to get it and submit it. So, ok, there are some improvements there. But let's not get over excited here. There is still a long way to go.
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